Assistance Program

At El Jay’s, our assistance program helps to make sure that our products are accessible to everyone. We are proud to offer discounts of up to 40% off for veterans, individuals with long-term disabilities, and households that qualify as low-income.

If you believe you meet the eligibility criteria for any of these categories, please take a moment to review the verification requirements provided below. Once you have familiarized yourself with the requirements, please follow the instructions on this page to apply.

For your privacy and security, please ensure that any sensitive information, such as Social Security numbers, is redacted before submission.

We kindly request that individuals who qualify for these programs use their discounts only for their personal use. Please note that these discounts cannot be combined with other coupon codes, and we do not provide partial refunds for previously approved orders.

To gain further insight into the values that drive our mission and the unique standards that set us apart, we invite you to learn more about El Jay’s.

VETERANS

At El Jay’s, we express our gratitude to US Military veterans by offering a discount tailored specifically to them. To qualify, veterans must provide a scanned or photographed copy of one of the following documents: DD-214, state-issued ID with Veteran endorsement, or VA card. Please note that this discount is exclusively applicable to veterans, and we are unable to offer discounts for family members of veterans.

Acceptable documents for verification include:

• • VA card

• • DD-214 (or other honorable discharge paperwork)

• • Military service records

• State-issued driver’s license or photo ID with a veteran classification

LONG-TERM DISABILITY

Individuals with long-term medical disabilities are eligible for a discount by providing either a certification from a physician or a disability income acceptance letter as proof of disability. At El Jay’s, we respect the need for professional confirmation of disabilities and are unable to independently determine eligibility.

Acceptable documents for verification include:

• • A signed letter from a doctor, hospital, or government agency indicating a long-term or permanent disability

• • SSDI income awarding letter or update to benefit statement

• Direct Deposit Check

LOW-INCOME

El Jay’s Assistance Program is open to any American citizen with low income. To apply for low-income assistance, please submit a copy of your tax return from the previous year. Eligibility is determined based on whether your yearly taxes state that your income falls below the federal poverty level. If you are uncertain about your eligibility, please check here. In certain cases, alternative forms of proof of income may be accepted.

Acceptable documents for verification include:

• • Tax return (completed and returned by the IRS, either current or from the previous year)

• • EBT card (combined with state-issued photo ID or license)

• • Medicaid card (combined with state-issued photo ID or license)

• SSI awarding letter or update to benefit statement

HOW IT WORKS

El Jay’s Assistance Program allows eligible individuals to enjoy discounts of up to 40% OFF. You must be 21+ to order for delivery regardless!

Please note the following exceptions:

• • Bulk and wholesale products and items on special are not available for an assistance discount.

• • Branded merchandise is not eligible for discounts.

• • Discounts cannot be combined with other coupons.

• • Discounts may be applied with the rewards points you’ve accumulated.

• The discount may only be used by the qualifying individuals and cannot be used to purchase products for others.

We hope that this revised information provides a clear understanding of the El Jay’s Assistance Program. Should you have any further inquiries or require additional assistance, please do not hesitate to reach out.