Assistance Program

Making El Jay’s Products More Accessible to Everyone Who Needs Them.


To become approved for El Jay’s Assistance Program, please provide the information below with your verifying document(s). If you’ve already been approved, click here.

Contact Information

At El Jay’s, our assistance program helps to make sure that our products are accessible to everyone. We are proud to offer discounts of up to 40% off for veterans, individuals with long-term disabilities, and households that qualify as low-income.

If you believe you meet the eligibility criteria for any of these categories, please take a moment to review the verification requirements provided below. Once you have familiarized yourself with the requirements, please follow the instructions on this page to apply.

For your privacy and security, please ensure that any sensitive information, such as Social Security numbers, is redacted before submission.

We kindly request that individuals who qualify for these programs use their discounts only for their personal use. Please note that these discounts cannot be combined with other coupon codes, and we do not provide partial refunds for previously approved orders.

To gain further insight into the values that drive our mission and the unique standards that set us apart, we invite you to learn more about El Jay’s.


At El Jay’s, we express our gratitude to US Military veterans by offering a discount tailored specifically to them. To qualify, veterans must provide a scanned or photographed copy of one of the following documents: DD-214, state-issued ID with Veteran endorsement, or VA card. Please note that this discount is exclusively applicable to veterans, and we are unable to offer discounts for family members of veterans.

Acceptable documents for verification include:

    • VA card

    • DD-214 (or other honorable discharge paperwork)

    • Military service records

    • State-issued driver’s license or photo ID with a veteran classification


Individuals with long-term medical disabilities are eligible for a discount by providing either a certification from a physician or a disability income acceptance letter as proof of disability. At El Jay’s, we respect the need for professional confirmation of disabilities and are unable to independently determine eligibility.

Acceptable documents for verification include:

    • A signed letter from a doctor, hospital, or government agency indicating a long-term or permanent disability

    • SSDI income awarding letter or update to benefit statement

    • Direct Deposit Check


El Jay’s Assistance Program is open to any American citizen with low income. To apply for low-income assistance, please submit a copy of your tax return from the previous year. Eligibility is determined based on whether your yearly taxes state that your income falls below the federal poverty level. If you are uncertain about your eligibility, please check here. In certain cases, alternative forms of proof of income may be accepted.

Acceptable documents for verification include:

    • Tax return (completed and returned by the IRS, either current or from the previous year)

    • EBT card (combined with state-issued photo ID or license)

    • Medicaid card (combined with state-issued photo ID or license)

    • SSI awarding letter or update to benefit statement


El Jay’s Assistance Program allows eligible individuals to enjoy discounts of up to 40% OFF. You must be 21+ to order for delivery regardless!

Please note the following exceptions:

    • Branded merchandise is not eligible for discounts.

    • Discounts cannot be combined with other coupons.

    • Discounts may be applied with the rewards points you’ve accumulated.

    • The discount may only be used by the qualifying individuals and cannot be used to purchase products for others.

We hope that this revised information provides a clear understanding of the El Jay’s Assistance Program. Should you have any further inquiries or require additional assistance, please do not hesitate to reach out.


Frequently Asked Questions

Definitely! Click Shop Now to discover everything El Jay’s.

Yes, all of our products are tested and certified by accredited 3rd party labs. All of our lab results can be requested via email:

For retail purchases made in our online store, there is no minimum order quantity. Wholesale Pricing requires a minimum order quantity of 50 per item. Click Here to apply for wholesale.

Online orders received Monday – Friday are typically shipped 1-2 business days after payment. Orders received over a weekend or holiday generally go out the next business day. Click Here for more information on shipping, refunds and returns.

Sure, you are welcome to request your refund if either your product has not been shipped yet following your order confirmation, or if there is a problem with your product/order that you can showcase with detail and send information into for review.

Refunds processed may take 7-10 days to reflect back to your account. For more information regarding shipping & returns please click here.

We are a licensed Hemp and CBD manufacturer with various locations in the USA. All of our finished products are produced and packaged in cGMP certified facilities.

At this time we are servicing all retail orders and requests only within the United States. Under the proper circumstances, we may be able to ship wholesale and bulk orders internationally.
There are extra fees involved with international orders including various taxes and a document preparation fee for customs. There is also only a select amount of products we offer that have international approval.
For all internationally inquiries, please fill out the form here.