News

1 FREE top shelf THCa preroll with every purchase!

Big News! We’re Back with Card Payments at El Jay’s Flower!

El Jay’s Flower is excited to announce we’re accepting card payments again! To celebrate, we’re offering free shipping on all orders and more discounts for all customers!

January 26, 2024 No Comments

FAQ

Frequently Asked Questions

Can I order products from your website?

Definitely! Click Shop Now to discover everything El Jay’s.

Are your products lab-tested?

Yes, all of our products are tested and certified by accredited 3rd party labs. All of our lab results can be requested via email: [email protected]

What is the minimum order quantity for your products?

For retail purchases made in our online store, there is no minimum order quantity. Wholesale Pricing requires a minimum order quantity of 50 per item. Click Here to apply for wholesale.

How long will it take for me to receive my order?

Online orders received Monday – Friday are typically shipped 1-2 business days after payment. Orders received over a weekend or holiday generally go out the next business day. Click Here for more information on shipping, refunds and returns.

Can I request a refund if I'm not satisfied?

Sure, you are welcome to request your refund if either your product has not been shipped yet following your order confirmation, or if there is a problem with your product/order that you can showcase with detail and send information into [email protected] for review. Refunds processed may take 7-10 days to reflect back to your account. For more information regarding shipping & returns please click here.

What certifications does your facility have?

We are a licensed Hemp and CBD manufacturer with various locations in the USA. All of our finished products are produced and packaged in cGMP certified facilities.

Do you carry all the proper licenses required by the hemp industry?

Yes, all of our licensing is current.

Do you ship internationally?

At this time we are servicing all retail orders and requests only within the United States. Under the proper circumstances, we may be able to ship wholesale and bulk orders internationally.

There are extra fees involved with international orders including various taxes and a document preparation fee for customs. There is also only a select amount of products we offer that have international approval.

For all internationally inquiries, please fill out the form here.

What is the best way to get in touch with El Jay's?

Click here to contact us or send an email to [email protected]